Duties and Responsibilities
Infrastructure Management:
Oversee and maintain Windows and Linux server ecosystems.
Manage and optimize VMware vSphere/ESXi environments, including patching, upgrades, troubleshooting, and performance monitoring.
Administer SAN storage, ensuring optimal performance, capacity planning, and data integrity.
Maintain and support network infrastructure: firewalls switches, load balancers, and routing
Oversee backup and disaster recovery strategies, ensuring regular testing and compliance.
Ensure all systems are compliant with security standards and best practices.
Develop, maintain, and enhance PowerShell scripts to automate routine tasks, improve efficiency, and support infrastructure management.
Cloud & Modern Platforms:
Manage and optimize Azure cloud resources; support and drive migration initiatives to Azure.
Support hybrid cloud networking (e.g., IPSEC tunnels, on-prem AD integration, blob storage).
Support and maintain Kubernetes and API Manager environments
Implement and support DevOps practices and automation
Networking & Security:
Collaborate with the security team for configuration and troubleshooting
Document and maintain firewall rules, network diagrams, and security controls.
Ensure robust cybersecurity controls and participate in vulnerability management and remediation.
Collaboration & Leadership:
Lead and mentor the infrastructure team, fostering a culture of continuous improvement and knowledge sharing.
Work closely with development, business, and IT teams to analyze requirements and deliver solutions.
Provide expert technical guidance and input on system architecture, integration, and best practices.
Participate in architectural design, documentation, and consulting.
Operational Excellence:
Ensure high availability and reliability of core services.
Monitor and report on infrastructure health, usage, and performance.
Document and execute monthly reporting processes.
Participate in after-hours support and emergency response as needed.
Maintain and improve technical documentation and standard operating procedures.
Required Experience & Skills:
Experience: 10+ years in IT infrastructure roles with proven leadership experience.
Technical:
Deep expertise in Windows & Linux server administration.
Strong VMware vSphere/ESXi management.
SAN storage and backup solutions
Advanced Active Directory (on-prem & Azure AD), Exchange (2019 & O365), DNS, IIS.
Cloud platforms: Azure (required), AWS (advantageous).
Networking: firewalls (Fortinet), switches, load balancers, MPLS/IP routing.
Scripting: PowerShell (required), other automation tools (advantageous).
Security: certificate management, vulnerability management, cybersecurity best practices.
API/Integration concepts, Kubernetes, DevOps (advantageous).
Soft Skills:
Strong problem-solving, analytical, and critical thinking skills.
Excellent communication (oral & written) and interpersonal skills.
Ability to work under pressure, prioritize, and deliver quality results.
Proactive, self-motivated, and collaborative team player.
Strong organizational and time management skills.
Customer-focused and adaptable to changing priorities.
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